State Farm® Insurance Agent Mark Murray

"Joseph, thank you so much for your kind words and 5 star review!! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or concerns or need assistance with your future Insurance or Financial Services needs, we are here to help!!"

"Lloyd, we appreciate your review! per our conversation, everything is taken care of with your insurance. We are delighted to know you had a great experience with our State Farm office and i will let Angelica know of your kind words. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"

"Cathleen, I am happy that Angelica was able to take care of your needs within your strict timeline. I will share your kind words with her and the team!!! Please keep us in mind for all of your insurance and financial services needs. Thank you for your 5 Star review!!!"

"Dear Marcus, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay and inconvenience you experienced in getting a response from our office staff. We understand that timely communication is essential, and we deeply regret falling short of your expectations. We have reviewed the time stamps you provided, and it is evident that there were several missed opportunities to address your concerns promptly. This is certainly not the level of service we strive to provide our valued customers. We have taken your feedback seriously, and we will be implementing measures to improve our response time and ensure better communication in the future. We will be conducting additional training sessions with our staff to address these issues and prevent similar situations from occurring again. We genuinely appreciate your patience and understanding throughout this process. We value your business and would like to make it right. Please reach out to us directly at 925-392-3228 so that we can personally assist you and address any outstanding concerns you may have. Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention. Best regards, Mark Murray, Agent"

"Wayne, I am happy the team was able to take care of your address change, I will share your kind words with the team. Please keep us in mind for all of your insurance and financial service's needs."

"60dreja, I am glad our office was able to take care of your questions, I will pass on your kind words to the team. Please keep us in mind for all of your insurance and financial services needs."

"Kacey, I am sorry you experienced this. From what I can see your renters was cancelled effective February and there was a refund sent to you. also, all the address changes on your cars were submitted by our office in a timely manner. If You'd like, I would love to chat with you on the phone or in person to make sure all your requests were handled properly and completely. You have been a long-term State Farm customer and I want to make sure you are taken care of. Feel free to reach out at 925-392-3228 if You'd like to talk. Thank you for your continued business!!"

"Lauren, thank you for the kind words about Angelica and your 5 Star Review. I am glad Angelica has always been able to take care of you and your family's needs. I will share this with her.. Thank you for your business and Please keep us in mind for all of your Insurance and Financial Service's needs. "

"Dave, Thank you for the 5Star review. I am glad Reena was able to help you with your classic car!!! Thank you for your business and keep us in mind for all your Insurance and Financial Service's needs."

"Lisa, Thank you for your kind words and your 5-star review. I am glad Renna was able to take care of your need quickly and efficiently. Please keep us in mind for all of your insurance and financial service's needs. "

"Mary, thank you for your 5-star review. Angelica is an integral part of my team and I appreciate that you feel loyal. I will share your kind words with Angelica and the team!!! Please keep us in mind for all of your insurance and financial service's needs."

"Randall, I am glad Angelica was able to take care of all of your questions and concerns about your coverage. I will share your kind words with her and the team.. We are here for you for all of your Insurance and Financial Services needs. "

"Mrs. Campbell, I am glad Krystle was able to provide you with fantastic customer service. I am grateful for your 5 star review!! I will share your kind words with Krystle and the team. Let us know if we can help with any of your Insurance or Financial Services needs."

"Carolynn, thank you for the 5 Star review and the kind words. I am glad Paula was able to take care of your needs quickly !!! I will share this with her and we are here for all you insurance and financial services needs.. "

"Jorge, thank you for your 5 Star review and your kind words. I am happy that Paula and Angelica were able to help you with your insurance needs. We are here for all your insurance and financial services needs!!!! I will share this with them!! Thanks again "